All services provided on the website Ceoparts.com belong to Ceoparts Makine Yedek Parça Sanayi ve Ticaret Limited Şirketi, registered at the address Mescit Mah. Demokrasi Cad. Ulugüney Sokak A Blok No:1 Tuzla / Istanbul, Turkey.

Ceoparts may collect personal data for various purposes. Below is explained how the collected personal data is gathered, how it is used, and how it is protected.

Through membership registration or by filling out various forms and surveys on our store, certain personal information about members (such as name, company information, phone number, address, or e-mail address) may be collected by our store as required by the nature of the service.

Ceoparts may periodically send campaign information, new product announcements, and promotional offers to its customers and members. Members may choose whether or not to receive such information during registration and may later change these preferences through their account settings after logging in or by using the link included in the notification messages they receive.

Personal information transmitted electronically to our store by our members through Ceoparts or via e-mail during the approval process will not be disclosed to third parties outside the purposes and scope determined by the User Agreement established with our members.

In order to identify system-related issues and quickly resolve any problems or disputes that may arise regarding the services provided, our company records and uses the IP addresses of its members. IP addresses may also be used to generally identify users and to collect comprehensive demographic information.

Ceoparts may also use the requested information for direct marketing purposes by itself or in cooperation with business partners, beyond the purposes and scope determined in the Membership Agreement. Personal information may also be used to contact users when necessary. Information requested by our company, information provided by the user, or information related to transactions made through our store may be used by our company and its cooperating partners for statistical evaluations, database creation, and market research without disclosing the identity of our members.

Ceoparts undertakes to keep confidential information strictly private and confidential, to regard this as a duty of confidentiality, and to take all necessary measures and exercise due diligence to ensure and maintain confidentiality, to prevent all or any part of confidential information from entering the public domain, or from unauthorized use or disclosure to third parties.

CREDIT CARD SECURITY

Ceoparts prioritizes the security of credit card holders who shop on our website. Your credit card information is not stored in our system in any way.

When entering the payment process, there are two things you should check to understand that you are on a secure website. One of them is the key or lock symbol located at the bottom of your browser. This indicates that you are on a secure web page and that all your information is encrypted and protected.

All credit card information used during shopping is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol and transmitted directly to the relevant bank for verification independently from our website. If the card’s validity is confirmed, the shopping process continues. Since no information regarding the card can be viewed or recorded by us, it is prevented from being obtained by third parties under any circumstances.

The reliability of payment, billing, and delivery address information for orders placed online by credit card is checked by our company against Credit Card Fraud. Therefore, customers placing orders from our website for the first time may need to verify their financial and address/phone information before their orders can proceed to the supply and delivery stage. When necessary, the credit card holder or the relevant bank may be contacted for verification.

All information you provide during membership can only be accessed and changed by you. As long as you protect your login credentials securely, it will not be possible for others to access or modify your information. For this purpose, membership transactions are conducted within a 128-bit SSL secure area, which is an internationally recognized encryption standard that cannot be broken.

Websites that clearly provide contact information such as customer service, telephone numbers, and physical addresses are generally more reliable for online shopping. Through these channels, you can obtain detailed information about any subject you may have questions about and evaluate the reliability of the company providing online shopping services.

Note: We recommend that you check whether the website you are shopping from clearly displays the company’s address and telephone number. If you intend to make a purchase, please note all contact information before completing your order. If you have any doubts, contact the store by phone to confirm. All our online shopping websites clearly provide company information and address details.

MAIL ORDER CREDIT CARD SECURITY

Identity and credit card information that you send to us via the mail-order method will be stored by our company according to confidentiality principles.

This information will be kept for 60 days in case of possible bank objections regarding credit card withdrawals and will then be destroyed. If any amount other than the amount approved in the mail-order form you send for the payment of the products you ordered is charged to your card, you may naturally object to your bank and prevent the payment of this amount, therefore it does not pose a risk.

THIRD-PARTY WEBSITES AND APPLICATIONS

Ceoparts may provide links to other websites within its website. Ceoparts does not bear any responsibility for the privacy practices or content of the websites accessed through these links.

Advertisements published on our website may be distributed to users through our advertising partners. The Privacy Policy principles in this agreement apply only to our website and do not cover third-party websites.

EXCEPTIONAL CIRCUMSTANCES

In the limited cases listed below, our company may disclose user information to third parties outside the provisions of this Privacy Policy:

To comply with legal obligations imposed by laws, decrees, regulations, or other legal authorities.
To fulfill the requirements of the Membership Agreement and other agreements concluded with users.
When information about users is requested as part of an investigation conducted by authorized administrative or judicial authorities.
When it is necessary to provide information in order to protect the rights or safety of users.

EMAIL SECURITY

When sending e-mails to Ceoparts Customer Services regarding any order, please do not include your credit card number or passwords.

Information contained in e-mails may be viewed by third parties. Our company cannot guarantee the security of information transmitted via e-mail under any circumstances.

BROWSER COOKIES

Our company may obtain information about users visiting our store and their usage of the website through a technical communication file known as a cookie.

These cookies are small text files sent by a website to the user’s browser to be stored in the main memory. Cookies facilitate the use of the internet by storing site preferences and status.

Cookies help obtain statistical information about how many people visit the site, how often they visit, how long they stay, and from which pages they access the site. They also help generate dynamic advertising and content for specially designed user pages.

Cookies are not designed to retrieve data or any personal information from your main memory or e-mail. Most browsers are initially designed to accept cookies, but users can change their browser settings to prevent cookies from being received or to receive a warning when cookies are sent.

CHANGES TO THE PRIVACY POLICY

Ceoparts may change the provisions of this Privacy Policy at any time by publishing them on the website or notifying users via e-mail.

If the Privacy Policy provisions are changed, they will become effective on the date they are published.

CONTACT

For any questions or suggestions regarding our privacy policy, you may contact us at:

Company Name
Ceoparts Makine Yedek Parça Sanayi ve Ticaret Limited Şirketi

Address
Mescit Mah. Demokrasi Cad. Ulugüney Sokak A Blok No:1
Tuzla / Istanbul

Email
info@ceoparts.com

Phone
+90 (216) 394 14 94

Fax
+90 (216) 394 16 37