GENERAL:

  1. When you place an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and the distance sales contract provided to you.
  2. Buyers are subject to the provisions of the Law on the Protection of Consumers No. 6502 and the Regulation on Distance Contracts (RG: 27.11.2014/29188) as well as other applicable laws regarding the sale and delivery of the purchased product.
  3. Shipping costs for the delivery of products shall be borne by the buyers.
  4. Each purchased product will be delivered to the person and/or organization at the address specified by the buyer within 30 days at the latest. If the product is not delivered within this period, the Buyers may terminate the contract.
  5. The purchased product must be delivered complete and in accordance with the specifications mentioned in the order, along with documents such as a warranty certificate and user manual if available.
  6. In the event that it becomes impossible to sell the purchased product, the seller must notify the buyer of this situation in writing within 3 days after becoming aware of the situation. The total amount must also be refunded to the Buyer within 14 days.

IF THE PURCHASED PRODUCT IS NOT PAID FOR:

  1. If the Buyer does not pay the price of the purchased product or cancels it in the bank records, the Seller’s obligation to deliver the product ends.

SHOPPING WITH UNAUTHORIZED USE OF CREDIT CARD:

  1. After the product is delivered, if it is determined that the credit card used by the buyer for payment was used fraudulently by unauthorized persons, and if the product price is not paid to the Seller by the relevant bank or financial institution, the Buyer must return the product to the Seller within 3 days with shipping costs to be borne by the Seller.

IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO UNFORESEEN REASONS:

  1. If force majeure occurs that the Seller cannot foresee, and the product cannot be delivered on time, the situation will be communicated to the Buyer. The Buyer may request the cancellation of the order, the replacement of the product with a similar one, or the postponement of delivery until the obstacle is removed. If the Buyer cancels the order, the payment will be refunded in cash if made in cash within 14 days from the cancellation. If the Buyer made the payment by credit card and cancels the order, the product price will be refunded to the bank within 14 days from the cancellation, but it may take 2-3 weeks for the bank to transfer it to the Buyer’s account.

BUYER’S OBLIGATION TO INSPECT THE PRODUCT:

  1. The Buyer will inspect the goods/services subject to the contract before receiving them; they will not accept goods/services that are dented, broken, torn, etc., from the cargo company. The received goods/services will be considered to be intact and undamaged. The BUYER must carefully protect the goods/services after delivery. If the right of withdrawal is to be used, the goods/services must not be used. The Invoice must also be returned with the product.

RIGHT OF WITHDRAWAL:

  1. The BUYER may exercise the right to withdraw from the contract by rejecting the goods without any legal or penal liability and without giving any reason, provided that they notify the SELLER within 14 (fourteen) days from the date of delivery of the purchased product to the person/organization at the address indicated by them.
  2. CONTACT INFORMATION WHERE THE SELLER’S RIGHT OF WITHDRAWAL NOTICE WILL BE MADE:

COMPANY: Ceoparts Makine Yedek Parça A.Ş

ADDRESS: Mescit Mah. Demokrasi Cad. Ulugüney Sokak A Blok No:1 Tuzla/Istanbul

EMAIL: info@ceoparts.com

TEL: +90(216) 394 14 94

FAX: (0216) 394 16 37

WITHDRAWAL PERIOD:

  1. If the service purchased by the buyer is a service, this 14-day period begins on the date the contract is signed. The right of withdrawal cannot be exercised for service contracts where the execution of the service has started with the consumer’s consent before the expiration of the withdrawal period.
  2. The costs arising from the exercise of the right of withdrawal shall be borne by the SELLER.
  3. In order to exercise the right of withdrawal, the SELLER must be notified in writing via registered mail, fax, or email within 14 (fourteen) days, and the product must not have been used within the framework of the “Products for Which the Right of Withdrawal Cannot Be Exercised” provisions stipulated in this contract.

USE OF THE RIGHT OF WITHDRAWAL:

  1. The invoice for the product delivered to the third party or the BUYER must be returned. (If the invoice for the product to be returned was issued in the name of a company, it must be sent back with the return invoice issued by the company. Returns of orders issued in the name of institutions cannot be completed if a RETURN INVOICE is not issued.)
  2. The return form, the box, packaging, and any standard accessories of the products to be returned must be delivered completely and without damage.

RETURN CONDITIONS:

  1. The SELLER is obliged to refund the total amount and return the documents that place the BUYER under debt within 10 days at the latest from the date of receipt of the withdrawal notice and to accept the return of the goods within 20 days.
  2. If there is a decrease in the value of the goods due to the fault of the BUYER, or if the return becomes impossible, the BUYER is obliged to compensate the SELLER’s damages at the rate of their fault. However, the BUYER shall not be held responsible for the changes and deterioration that occur due to the proper use of the goods or products during the withdrawal period.
  3. If the limit amount of the campaign organized by the SELLER falls below the campaign limit amount due to the use of the right of withdrawal, the amount of the discount used within the scope of the campaign will be canceled.

DEFAULT AND LEGAL CONSEQUENCES

  1. If the BUYER defaults in the payment transactions made by credit card, they accept, declare, and undertake to pay interest within the framework of the credit card agreement made with the cardholder bank and to be responsible to the bank. In this case, the relevant bank may resort to legal remedies; the costs and attorney fees that arise may be claimed from the BUYER, and in any case, if the BUYER defaults on their debt, the BUYER accepts that they will pay the SELLER’s damages and losses due to the delayed performance of the debt.

PAYMENT AND DELIVERY

  1. You can make a transfer via Bank Transfer or EFT (Electronic Funds Transfer) from any of our accounts in …………, ………, banks (TL).
  2. Through our website, you can take advantage of online single payment or installment options with any credit card. The amount will be charged to your credit card at the end of your order for online payments.